Clariant service centre in Shanghai12 January 2005
On December 15, Clariant opened their new technical service centre in the Caohejing High Tech Park in Shanghai, adding another milestone to their presence in China. With the new centre, Clariant are offering, true to their business strategy, an even more improved customer-orientated service in Asia. The centre consists of several units: automotive centre, textile technical centre, leather testing laboratory, and related service installations. Customers receive comprehensive technical consulting for the innovative products from Clariant, as well as intensive support in all application questions. This first-class service is primarily to enhance the competitiveness and performance of Clariant's customers. 'The new technical service centre allows us to respond to customer inquiries even faster. It also gives us the opportunity to open up new markets and develop new service ideas', says Werner Wittlin, managing director of Clariant Greater China Region. 'Our goal is to become the preferred supplier of speciality chemicals in the region. By combining superior customer service with state-of-the-art manufacturing, we will grow together with this dynamic region of the world, where strong growth is expected to continue in the next years.'