BLC have designed a series of courses, to provide a better understanding of the unique characteristics of leather, product performance, quality and testing. Courses scheduled for 2004 areas follows:
Understanding Leather – 24 February, 11 May, 6 July, 5 October
Understanding Upholstery Leather – 25 February, 12 May, 7 July, 6 October
A Comprehensive Understanding of Leather – 16 to 18 March, 12 to 14 October
Upholstery Leather Repair Day – 26 February, 7 October
A thorough understanding of leather is essential to provide a professional and informed service to customers. Some of the benefits obtained from attending the courses are:
Quicker identification of faulty leather, preventing defective leathers reaching the customer
Improved customer service through the ability to advise on aftercare treatment for leather products
Confidence in identifying leather types and understanding leather descriptions
Increased job satisfaction and motivation through improved product knowledge
UK retailers and manufacturers who have benefited from this programme include: Olly London, J Barbour & Sons Ltd, Debenhams plc, Next Retail Ltd, Matalan, Tula Group Ltd, Laura Ashley Ltd, Vertu Ltd, Cousins Furniture Stores, John Lewis Partnership, Wallace Sacks Ltd, Marks & Spencer plc
To extend your knowledge of leather or leather products please contact Christine on 01604 679938, chris@blcleathertech.com or Karen on 01604 679967, karen@blcleathertech.com. For an overview of BLC services visit [http://www.blcleathertech.com].
